- Choose a service and understand the rate How the service list is ordered, why you may not see prices or every service, what makes a rate change, and how carrier accounts are connected. 3 min read
- Shipping charges and refunds for late deliveries Who sees shipping costs, where to compare what carriers billed with what you were quoted, and how to claim refunds when a guaranteed package arrives late. 3 min read
- Reports and the Audit Trail The Daily Summary, Shipping Analysis and Faster Than Needed reports, the Audit Trail, and exporting to a spreadsheet. Every number in a report opens the list behind it. 2 min read
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